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The Unlimited Systems award winning support team will always be there for any unexpected issues with your system
Unlimited Systems believes every client deserves friendly, accurate, and timely customer service while enjoying maximum value from our innovative software solutions. Through world-class support, consulting, and services from our team of industry experts, we help our clients leverage technology to do more with less, giving them back valuable time to focus on what’s most important.
We care about supporting our clients’ journey to sustained peak financial performance every step of the way. We care about the experience of their team members leveraging our solutions. We care about their patients. That’s why our Client Services team members embrace the “WE CARE” approach to work:
Winning Together – We work openly and cross-functionally, enabling us to build relationships, solve problems, and achieve wins for our customers. We inspire others to achieve great things, showing empathy and respect along the way.
Embrace and Drive Change – We seek out and embrace change, constantly evolving and improving – if we’re not, we’re falling behind. There’s always a better way.
Customer Focus – Customer Focus is at the heart of everything we do at Unlimited. We know that our success is dependent on the success of our customers. This drives us to act with integrity and achieve the highest standards when listening to and responding to customer needs.
Accountability – We take ownership for the quality of our individual work but also take pride in what we deliver as a team. Our focus is on a successful outcome for all as we hold ourselves and colleagues accountable, bring up issues, and propose solutions. We take pride in being dependable, conscientious, and empathetic.
Results – Clients trust us to provide solutions that work, and we take that seriously. We operate with a sense of urgency, and we own our individual and collective results. Our team overcomes obstacles, finds solutions, and delivers exceptional results.
Expertise – Expertise is what we are known for, and it drives us to live up to our reputation. We build and maintain teams of experts through training and continuing education to ensure our clients are in a position to leverage our technology.
Accessing Consulting Desk software support is easy, desirable, and convenient. Support cases can be opened 24 hours a day via email or our service portal. Live access to our consultants is available from 7 a.m. to 7 p.m. ET, Monday – Friday. After-hours emergency support is accessible by phone from 5:30 a.m. to 11 p.m. ET.
The Unlimited Systems team looks forward to supporting your business needs.