Community Oncology · Oregon
Faster Check-Ins, Copays Collected at the Front Desk, and a Workforce That Goes Further
Oregon Oncology Specialists uses Unlimited Financials from the first patient touchpoint. Their CFO and front-desk lead describe what changed at check-in and across the team.
Client: Oregon Oncology Specialists
Watch Oregon Oncology Specialists tell the story in their own words.
“Unlimited Financials has helped us tremendously at the front desk. We are checking patients in faster, collecting copays, and having the ability to apply them directly to their accounts.”
The focus
The front desk is where an oncology practice's revenue starts. Every visit depends on accurate registration, confirmed coverage, and collecting what the patient owes before they leave, all while patients arrive for treatment that cannot wait.
What Oregon Oncology Specialists reports
- Patients are checked in faster.
- Copays are collected at the front desk and applied directly to patient accounts.
- Workflow efficiencies have let the practice extend its workforce in some areas.
- Patients have a better experience.
How Unlimited Financials helps
Task-driven patient intake
Intake steps are automated and validated at the source, so missing or inaccurate information is caught before it reaches a claim.
Learn morePredictive payment estimates
Staff can tell patients their out-of-pocket costs up front and collect at the point of service.
Learn moreReal-time payment processing
Card-on-file payments resolve balances on arrival and post to the patient's account automatically.
Learn more“Unlimited Financials has allowed us to extend our workforce in some areas due to the workflow efficiencies and given a better patient experience.”
Results across the platform
Across Unlimited Financials clients, as published in the Unlimited Financials brochure.
93%
First-pass clean claims rate
90%
Success rate for point-of-sale collections
35%
Reduction in staff workflow steps
10%
Boost in revenue through increased patient assistance awards
$45K+
Income gains per specialty provider per year
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