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Client stories

How Specialty Practices Run on Unlimited Financials

In their own words: practice leaders, front-desk teams, and patient advocates on what changed across intake, financial clearance, A/R, and support.

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Specialty practice management software in use: clinic staff at a front-desk workstation running Unlimited Financials
A curved reception desk in a bright medical clinic
Oregon Oncology Specialists · Oregon

Faster Check-Ins, Copays Collected at the Front Desk, and a Workforce That Goes Further

“Unlimited Financials has helped us tremendously at the front desk. We are checking patients in faster, collecting copays, and having the ability to apply them directly to their accounts.”

Jennifer Chase, Lead Receptionist

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A physician talking with a patient in an examination room
Utah Cancer Specialists · Utah

Verifying Benefits Before the Patient Arrives, so Treatment Is Never Delayed

“Knowledge of the patient's coverage has been a game changer. The ability to verify benefits before the patient comes in has saved us on time and denials, so there is no delay in treatment.”

Alisha Haslem, Patient Advocate Manager

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Colleagues reviewing handwritten notes between two laptops
Commonwealth Cancer Center

A Much Better Handle on A/R and Claim Management

“Using Unlimited Systems has allowed us to get a much better handle on our AR and claim management.”

Erin Wilcher, Executive Director

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RCM software customer support: a support specialist with a headset helping a clinic client over a video call
South Carolina Oncology Associates · South Carolina

Hands-on Support with Quick Responses and Clear Explanations

“The hands-on support is excellent. When any issues arise, or we need a better understanding of how to do something, we are always met with a quick response and a great explanation.”

Theundra McDaniel

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A staff member working at her desk at Hematology and Oncology Associates of Northeastern PA
Hematology and Oncology Associates of Northeastern PA · Dunmore, Pennsylvania

Next-Day Charges, and Days in A/R Down From 21 to 15

“As I look back at the transition, the support and the collaboration with the folks at Unlimited really helped make us feel at ease and understand. We had a partner that really wanted us to be successful.”

Michelle Leandri, CEO

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The USA Health Mitchell Cancer Institute sign outside the building at dusk
USA Health Mitchell Cancer Institute · Mobile, Alabama

From Monthly to Daily Billing, and the Margin to Fund Growth

“When I arrived here, I had significant concerns about our ability to actually ensure that we were being paid fairly for the work that we were doing. Unlimited Systems has really made that dream come true for me and it's done it in a way that has been extremely collaborative.”

Dr. Martin Heslin, Former Director

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The entrance and sign of Coastal Cancer Center in Myrtle Beach, South Carolina
Coastal Cancer Center · Myrtle Beach, South Carolina

58% Better Charge Lag and 52% Better Days to Pay

“The Unlimited Systems team supported us as we were transitioning in Unlimited Financials by being there 100% whenever we needed them. Our project manager and trainer on our go live date stayed on the computer the whole day so anyone could hop on and ask a quick question.”

Renee Bernacchi, Accounts Receivable Coordinator

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A Stockton Hematology Oncology Medical Group team member in the practice courtyard
Stockton Hematology Oncology Medical Group · Stockton, California

Automated Posting, Stronger Point-of-Service Collections, and Problems Solved Before They Occur

“Our driver to continue utilizing Unlimited Financials is because of three major things. One is innovation… The second one is automation when it comes to posting payments. And lastly, the phenomenal customer support that they have.”

Ernelita Dacumos, Billing Manager

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Ackerman Cancer Center clinicians reviewing a process board together
Ackerman Cancer Center · Jacksonville, Florida

Automated Eligibility, and Analytics That Turn Firefighters Into Problem Solvers

“I've worked with a lot of different billing software systems. I would recommend Unlimited Systems, because it's not just a billing software system, it's a practice management system.”

Chief Operating Officer

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Results across the platform

Across Unlimited Financials clients, as published in the Unlimited Financials brochure.

93%

First-pass clean claims rate

90%

Success rate for point-of-sale collections

35%

Reduction in staff workflow steps

10%

Boost in revenue through increased patient assistance awards

$45K+

Income gains per specialty provider per year

The Unlimited Systems team gathered on stage at the EMERGE Unlimited Employee Summit

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Talk with us about your specialty and workflows, or take the full Unlimited Financials overview with you.

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We Love Hearing From Our Users

Using our product doesn't just mean quality software, but also access to a community to keep you connected to your peers and to your product team.

★★★★★4.8/5G2
★★★★★5/5Gartner
“

The system continues to grow with features as it should, with how healthcare changes. So, if you are looking for a company that is innovative and truly cares, I would recommend Unlimited Financials.

Ernelita Dacumos
Billing Manager, SHOM
“

Unlimited Financials has been the easiest and best practice management system I have used. It is easy to navigate and do what I need to do.

Melissa Shook
Medical Biller, SHOM
“

We have been on Unlimited Financials for over three years and love it. Our claims are being processed faster and more efficiently, which means we are receiving payment more quickly.

Renee Bernacchi
Accounts Receivable Coordinator, COAS
“

Unlimited Financials has allowed us to extend our workforce in some areas due to the workflow efficiencies and given a better patient experience.

Mel Davies
CFO, Oregon Oncology Specialists
“

Knowledge of the patient's coverage has been a game changer. The ability to verify benefits before the patient comes in has saved us on time and denials, so there is no delay in treatment.

Alisha Haslem
Patient Advocate Manager, Utah Cancer Specialists
“

Using Unlimited Systems has allowed us to get a much better handle on our AR and claim management.

Erin Wilcher
Executive Director, Commonwealth Cancer Center