Hematology & Oncology · Stockton, California
Automated Posting, Stronger Point-of-Service Collections, and Problems Solved Before They Occur
A seven-oncologist group serving five cities around Stockton, California, moved to Unlimited Financials when its old billing system was discontinued, and stayed for the innovation, the automation, and the support.
Client: Stockton Hematology Oncology Medical Group
Watch Stockton Hematology Oncology Medical Group tell the story in their own words.
“Our driver to continue utilizing Unlimited Financials is because of three major things. One is innovation… The second one is automation when it comes to posting payments. And lastly, the phenomenal customer support that they have.”
The focus
When a billing system is discontinued, a practice has to move whether it's ready or not. For this group, point-of-service collections and visibility into the billing team's performance were the problems to solve.
What Stockton Hematology Oncology Medical Group reports
- Point-of-service collections improved.
- Patient A/R is now less than the practice's remaining A/R.
- Payment posting is automated.
- KPIs and metrics make the billing team easier to manage.
- Money comes in faster and claims stay organized.
How Unlimited Financials helps
Automated payment posting
Payments post automatically, so the billing team spends its time on exceptions rather than data entry.
Learn morePoint-of-service collections
Patient responsibility is known before the visit, so it can be collected at the front desk.
Learn moreKPIs and metrics
Billing managers see the team's performance at a glance and know where to step in.
Learn more“Unlimited Financials has been the easiest and best software system I have been in. It's easy to navigate.”
“If you're looking for a company who is there to build a long lasting relationship, who are always proactive with the issues and the changes that may arise, or even an organization who is not afraid of innovation and is willing to conform with the changes of time, I highly recommend Unlimited Financials.”
Results across the platform
Across Unlimited Financials clients, as published in the Unlimited Financials brochure.
93%
First-pass clean claims rate
90%
Success rate for point-of-sale collections
35%
Reduction in staff workflow steps
10%
Boost in revenue through increased patient assistance awards
$45K+
Income gains per specialty provider per year
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Talk to the team behind these results
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