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Reviews & client stories

Why specialty practices switch to Unlimited Financials

Billing managers, CFOs, and practice leaders who left other platforms, on what made them move and what changed after. Real names, their own words.

★★★★★4.8/5G2
★★★★★5/5Gartner
4.4/5GetApp
32%
Average reduction in claim denials
99%
Timely claim filings
41%
Decreased rejection rates
6,500+
Specialty providers supported

Watch Their Stories

Practice leaders on camera, in their own words, about moving to Unlimited Financials and what changed after.

01 / 06

“As I look back at the transition, the support and the collaboration with the folks at Unlimited really helped make us feel at ease. We had a partner that really wanted us to be successful.”
Michelle Leandri, CEOHematology and Oncology Associates of Northeastern PA

What changed

  • Days in A/R shrank from 21 to 15, consistently.
  • Charges go out the next day.
  • Less manual work, more clean claims, and stronger cash flow.
Read the full case study

All client videos

What they left behind, and what they found

The same frustrations come up in almost every conversation with practices on other platforms. Here's what changed for clients who made the move, in their words.

Before

A support line that never picks up, or an offshore call center that's never heard of your account.

After

A Cincinnati-based team that stays with you from go-live on.

“The Unlimited Systems team supported us as we were transitioning in Unlimited Financials by being there 100% whenever we needed them.”
Renee Bernacchi, Accounts Receivable Coordinator, Coastal Cancer Center

Before

Cash sitting in A/R for months while claims wait their turn.

After

Claims out faster, and paid faster.

A/R that ran up to four months now turns in as little as two weeks.

USA Health Mitchell Cancer Institute, on camera

Before

Billing in monthly batches, and payments posted by hand.

After

Daily billing with automated payment posting.

Billing moved from a monthly cycle to a daily one.

USA Health Mitchell Cancer Institute, on camera

Before

Denials nobody catches until the remit shows up.

After

Coverage verified before the patient walks in.

“Knowledge of the patient's coverage has been a game changer. The ability to verify benefits before the patient comes in has saved us on time and denials, so there is no delay in treatment.”
Alisha Haslem, Patient Advocate Manager, Utah Cancer Specialists

Before

A vendor that sells you software, then disappears.

After

A partner that wants your practice to succeed.

“We need to have partners, not just vendors. And for our practice management system, it was really important that we had that partnership, and we found it with the Unlimited Financials team.”
Mel Davies, Chief Financial and Information Officer, Oregon Oncology Specialists

Before

A system that stopped evolving years ago.

After

A platform that keeps growing as healthcare changes.

“The system continues to grow with features as it should, with how healthcare changes. So, if you are looking for a company that is innovative and truly cares, I would recommend Unlimited Financials.”
Ernelita Dacumos, Billing Manager, SHOM

Reviews from the people doing the work

Billers, front desk leads, A/R coordinators, and executives on what it's like to run on Unlimited Financials every day.

★★★★★4.8/5G2
★★★★★5/5Gartner
4.4/5GetApp
“We have been on Unlimited Financials for over three years and love it. Our claims are being processed faster and more efficiently, which means we are receiving payment more quickly.”
Renee BernacchiAccounts Receivable Coordinator, COAS
“Unlimited Financials has allowed us to extend our workforce in some areas due to the workflow efficiencies and given a better patient experience.”
Mel DaviesCFO, Oregon Oncology Specialists
“Unlimited Financials has been the easiest and best practice management system I have used. It is easy to navigate and do what I need to do.”
Melissa ShookMedical Biller, SHOM
“Using Unlimited Systems has allowed us to get a much better handle on our AR and claim management.”
Erin WilcherExecutive Director, Commonwealth Cancer Center
“Unlimited Financials has helped us tremendously at the front desk. We are checking patients in faster, collecting copays, and having the ability to apply them directly to their accounts.”
Jennifer ChaseLead Receptionist, Oregon Oncology Specialists
“We transitioned to Unlimited Financials in 2024... the team and platform are absolutely amazing.”
GinaAdministrator, FOUR
“I would recommend Unlimited Financials to other specialty practices.”
Michelle LeandriCEO, NEPA
“I'd love to set up a call to talk about SCOA, and the success we've had with Unlimited Financials.”
Sam WheelerCFO, SCOA

Want the workflow details behind results like these?

Read the case studies
Still evaluating

Thinking About Switching? Start With the Hard Questions.

You don't have to be actively replacing your current system to have a useful conversation with Unlimited Systems. Many specialty practices talk with us months before a contract renewal, system evaluation, or operational change so they can understand where revenue leakage, denial risk, prior authorization delays, and reporting gaps may already be showing up.

You don't have to wait until your contract is up to start evaluating your options. The best time to assess your revenue cycle technology is before renewal pressure begins. Unlimited Systems can help you understand where your current workflows may be creating avoidable denials, manual work, charge capture gaps, or reporting limitations, so you're better prepared for renewal, replacement, or future planning.

Reviews and switching, answered

Frequently asked questions

Yes. Every quote on this page is from a real, named client, and every video is the client speaking on camera. Results are stated the way the client stated them. Nothing here is a composite or a paraphrase.

New to revenue cycle terminology? Browse our healthcare RCM & billing glossary

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★★★★★4.8/5G2★★★★★5/5Gartner4.4/5GetApp★★★★★5/5
6,500+ specialty providersSOC 2 certified