Press Release

New Integration Empowers Multispecialty Clinics to Automate Operations, Improve the Patient Experience and Drive Revenue Growth

Cincinnati, OH – September 1, 2023 – Clearwave today announced the successful expansion of high-functioning API connectivity with Unlimited Financials, the flagship revenue cycle management platform designed specifically for specialty healthcare providers by Unlimited Systems. The new data exchange capabilities, which signify the latest milestone in the development of the companies’ joint solution, will enable practices that use Unlimited Financials to also leverage Clearwave to optimize front- and back-office operations, streamline the patient experience and drive revenue growth.

Clearwave and Unlimited Systems partnered in 2020 to improve the patient experience and create a faster, more efficient registration and billing process for the clinic staff who support revenue cycle workflows. Unlimited Systems’ cloud-native practice management (PM) system integrates seamlessly with Clearwave to help practices reduce check-in times, increase point-of-service collections, automate communications, improve data capture for cleaner claims and provide the streamlined experience today’s patients expect.

“Specialty practices offer a broad range of services that can create unique challenges for practice management,” said Brian Gockerman, CEO of Unlimited Systems. “Even minor inefficiencies along the way can have a major impact on financials and the patient experience. We built a modern PM system to address the unique needs of specialty providers and multidisciplinary clinics and seek to extend the patient service and financial benefits Unlimited Financials provides by partnering with a leading patient engagement solution. This most recent integration milestone with Clearwave validates what the companies can achieve for mutual customers.”

Unlimited Financials customers connecting to Clearwave can:

• Automate manual check-in, registration and billing processes that typically place a burden on front- and back-office staff, freeing them to focus on high-level initiatives that will drive the practice while improving data accuracy and productivity.
• Provide self-registration, which improves the patient experience while helping practices reduce patient wait times, capture cleaner data, automate collections and ultimately boost revenue drivers.
• Streamline patient communications with automated appointment reminders, recalls and messaging, which reduces practice no-show rates and drives ongoing revenue consistency.
• Simplify revenue cycle management, maximize reimbursements and streamline billing to drive cash flow and revenue.
• Leverage the bi-directional integration to facilitate the flow of information between companies to enhance patient care.

University Cancer & Blood Center (UCBC) launched both Clearwave and Unlimited Financials to manage practice financials and improve their patient experience. “We’ve had an outstanding experience incorporating Clearwave into our operations. Its intuitive interface, seamless integration and robust features have significantly streamlined our processes, resulting in improved efficiency and enhanced patient satisfaction,” said UCBC Assistant Billing Manager, Josh Neathery.

“Patients visiting specialty practices are already going through a very difficult time, and the last thing they need is a hassle with registration, check-in and billing,” said Clearwave CEO Mike Lamb. “Our goal as a company is to make the patient journey as easy and stress-free as possible while helping practices optimize operations and drive revenue. Partnering with a leading PMS and RCM provider for oncology and specialty practices allows us to reach more people, more physicians and more practices. Our combined technologies truly empower practices to transform their business and the lives of their patients.”

ABOUT CLEARWAVE

Clearwave is the Patient Revenue Platform™ for High-Growth Practices. Clearwave provides a purpose-built platform turbo-charged to enable practices to grow revenue, increase point-of-service collections and accelerate patient acquisition and retention. Specialty healthcare practices use Clearwave to enhance patient self-scheduling, streamline patient registration and intake, automate patient communications, and create true financial transparency for both patient and practice alike through real-time, automated insurance verification. At the core, Clearwave is committed to superior client onboarding and ongoing client success with an unsurpassed client-partner relationship through clearwaveCARE. Unlock your practice’s growth potential with Clearwave today.

ABOUT UNLIMITED SYSTEMS

Unlimited Systems authors the category-leading Unlimited Financials practice management system focused on the unique revenue cycle requirements of specialty healthcare providers. Unlimited Systems’ customers enjoy streamlined business office workflows, reduced claim denial rates, and accelerated and amplified revenue streams. Unlimited Systems is committed to ensuring that specialty healthcare providers thrive in a dynamic reimbursement environment. The organization takes pride in helping customers leverage its products to effectively drive their front office and revenue cycle operations and better support patient care.

CINCINNATI, and WILMINGTON, D.E. – March 29, 2023 – Unlimited Systems, a leading revenue cycle application provider for specialty healthcare, and Phreesia, a leader in patient intake, outreach and activation, are partnering to offer a new integration that allows independent oncology practices and health systems to enhance the patient experience and reduce staff burden.

Through this partnership, organizations that use Unlimited Systems will now be able to leverage Phreesia to deliver a patient-driven intake experience, while also providing convenient features like mobile check-in and automated appointment reminders. Unlimited Systems’ groups will also have access to Phreesia’s oncology-specific clinical tools for collecting patient-reported outcomes and addressing gaps in care.

The integration is also expected to reduce data entry and save staff time with logic-driven consent management, real-time insurance verification, robust payment workflows and a streamlined referral process.

“Unlimited Systems serves an important community of independent oncology practices and health systems, and Phreesia is proud to meet its specialty needs,” said Phreesia CEO Chaim Indig. “We believe our patient intake tools will help these practices capture crucial, real-time information while providing staff with new efficiencies so they can focus even more on what really matters – the care of their cancer patients. We look forward to driving value and helping deliver care to many practices across the country.”

Unlimited Systems’ practices currently using Phreesia have seen benefits including:

• 69% of patients have checked themselves in for visits, saving an average of more than 5 minutes per visit.
• 86% of patients have had their insurance verified prior to the visit, saving additional time and enhancing their overall experience onsite.

“We are excited to announce the new partnership with Phreesia, an established category leader in the patient engagement solution space,” said Brian Gockerman, CEO of Unlimited Systems. “We believe this collaboration reinforces our commitment to providing customers preferred access to market-proven applications that complement our revenue cycle platform for specialty healthcare, Unlimited Financials™.”

For more information on Phreesia, visit www.phreesia.com. For more information Unlimited Systems, visit www.jameso348.sg-host.com.

About Phreesia

Phreesia gives healthcare organizations a suite of robust applications to manage the patient intake process. Our innovative SaaS platform engages patients in their healthcare and provides a modern, convenient experience, while enabling our clients to enhance clinical care and drive efficiency. For more information, visit Phreesia.com.

About Unlimited Systems

Unlimited Systems is a software development company headquartered in Cincinnati, Ohio for the past 16 years focused on financial management solutions for specialty healthcare. More than 3,000 Oncology providers already utilize Unlimited’s software to effectively drive their front office and revenue cycle operations and better support patient care. Unlimited Systems is committed to ensuring that specialty healthcare providers thrive in a dynamic reimbursement environment. The organization takes pride in knowing that their efforts directly impact the lives of cancer patients and the effectiveness of cancer centers across the nation. Learn more about Unlimited Systems by visiting www.jameso348.sg-host.com.

Phreesia Forward-looking Statements:

This press release includes express or implied statements that are not historical facts and are considered forward-looking within the meaning of Section 27A of the Securities Act and Section 21E of the Securities Exchange Act. These statements include, but are not limited to, statements regarding plans, objectives, intentions and expectations regarding future performance, including statements regarding the expected results and benefits of Phreesia’s partnership with Unlimited Systems. In some cases, you can identify forward-looking statements by the following words: “may,” “will,” “could,” “would,” “should,” “expect,” “intend,” “plan,” “anticipate,” “believe,” “estimate,” “predict,” “project,” “potential,” “continue,” “ongoing,” or the negative of these terms or other comparable terminology, although not all forward-looking statements contain these words. Although Phreesia’s management believes that the expectations reflected in these forward-looking statements are reasonable, these statements relate to future events or future operational or financial performance and involve known and unknown risks, uncertainties and other factors that may cause actual results, performance or achievements to be materially different from any future results, performance or achievements expressed or implied by these forward-looking statements. Furthermore, actual results may differ materially from those described in the forward-looking statements and are subject to a variety of risks and uncertainties, many of which are difficult to predict and are generally  beyond the control of Phreesia. These risks and uncertainties include, among other things, the risk that the integration may be more difficult, time-consuming or costly than expected or that the intended benefits of Phreesia’s partnership with Unlimited Systems will not be realized when expected or at all; changes in laws and regulations applicable to Phreesia’s business model; changes in market conditions and receptivity to Phreesia’s products and services; Phreesia’s ability to maintain the security and availability of its platform; Phreesia’s ability to make accurate predictions about its industry; the recent high inflationary environment and other general market, political, economic and business conditions; and Phreesia’s ability to attract, retain and cross-sell to healthcare services clients. The forward-looking statements contained in this press release are also subject to other risks and uncertainties, including those more fully described in Phreesia’s filings with the Securities and Exchange Commission (“SEC”), including Phreesia’s Annual Report on Form 10-K for the fiscal year ended January 31, 2023 and other SEC filings. The forward-looking statements in this press release speak only as of the date on which the statements are made. Phreesia undertakes no obligation to update, and expressly disclaims the obligation to update, any forward-looking statements made in this press release to reflect events or circumstances after the date of this press release or to reflect new information or the occurrence of unanticipated events, except as required by law.

Media Contacts:

Phreesia:
Nicole Gist
nicole.gist@phreesia.com
407-760-6274 

Unlimited Systems:  
Ali Guiducci
aguiducci@unlimitedsystems.com
513-679-6292

CINCINNATI, June 23, 2022 /PRNewswire/ — For a fourth consecutive year, Unlimited Systems, a leader in practice management software for specialty healthcare, received the honor of being named a Cincinnati Top Workplace.

Top Workplace award achievement is recognition of Unlimited’s people first culture and their high performance against benchmarks including transparent management practices, job role flexibility, support for new ideas, employee benefits, and communication proficiency.

Peter Gockerman, the Chief Operating Officer, said, “I’m extremely proud of our organization and team members’ focus on maintaining an exceptional workplace culture where people are part of something special.” 

Anonymously sourced employee feedback is a key element of Top Workplace rankings. The insight gained from survey responses is used to assess the culture that drives organizational success. Unlimited Systems commitment to a positive work environment is highlighted in Peter Gockerman’s observation that “We strive to be the standard: where people want to be, and where people do their best work, in a positive, authentic, purposeful, and collaborative environment.”

Unlimited Systems continues to grow its significant oncology footprint while also onboarding some of the largest practices in other specialties throughout the US. The company’s ability to internally develop a broad range of skilled professionals dedicated to client success is integral to its business development and customer retention outcomes. Unlimited Systems maintains good customer rapport while soliciting client feedback used to enhance product development.

The repeat nature of 2022’s Top Workplace award prompts Chief Executive Officer, Brian Gockerman, to remark, “Continuity of effort underpins Unlimited’s staying power with and for our clients. The high value of our customer-first orientation is sustainable because the company is equally determined to continue investing in our own workforce and career experiences.”

About Unlimited Systems

Unlimited Systems is a revenue cycle software company headquartered in Cincinnati, Ohio focused on empowering specialty practices with the financial strength needed to deliver optimal patient care. As a committed team of innovative builders focused on software creation and service solutions, Unlimited Systems enables healthcare providers from across the US to improve healthcare outcomes by enabling patients and providers to focus on the care at hand.   The company’s full range of revenue cycle workflow and integration tools directly impacts the lives of millions of patients and improves the effectiveness of hundreds of medical practices across the nation.

Media Contact: Derrick Lambdin, dlambdin@unlimitedsystems.com 

Unlimited Systems, developer of a market-leading revenue cycle platform designed for specialty healthcare providers, is proud to announce their Cincinnati Top Workplace achievement for the third consecutive year.

Only 135 businesses in Cincinnati successfully qualify for Top Workplace recognition. Criteria for the award include communication proficiency, job role flexibility, employee benefits offerings, transparent management practices, and support for new ideas. Each Top Workplace winner is ranked using anonymous employee feedback to assess the key culture drivers behind its organizational success.

The Unlimited Systems team centers its culture around five core values: Integrity, Community, Appreciation, Respect, and Excellence (iCARE). “Unlimited Systems culture wouldn’t be what it is today without the contributions of every single employee,” said Peter Gockerman, Chief Operating Officer. “We are proud of the dynamic we have created and look forward to continuing building our culture as we grow.”

Unlimited maintained comprehensive customer support and product development operations throughout the pandemic period. In addition to growing its internal team of professionals dedicated to client achievement of peak financial performance, a number of well-recognized medical provider groups across the United States continued to select and implement Unlimited’s products.

“The ability to support existing customers while growing our footprint with new installations over the past year is a testament to the quality and dedication of our professional staff,” observed Brian Gockerman, Chief Executive Officer. “Attaining a Top Workplace designation while our company culture was tested during the pandemic is particularly meaningful this year.”

About Unlimited Systems

Unlimited Systems is a software development company headquartered in Cincinnati, Ohio. The firm has remained focused for eighteen years on revenue cycle solutions for specialty healthcare. Since delivering the most widely used financial management platform for cancer centers, Unlimited’s customer base now extends to include many other specialty care providers. Unlimited Systems is committed to customer success in a dynamic reimbursement environment by delivering a full range of revenue cycle workflow tools and integration. The organization takes pride in knowing that its efforts directly impact the lives of millions of cancer patients and the effectiveness of hundreds of cancer centers across the nation, in addition to the other specialties they empower.

Media Contact:

Derrick Lambdin, Marketing Manager
Unlimited Systems
dlambdin@unlimitedsystems.com
513.717.1762

Leading healthcare software firm elevates its performance

CINCINNATI – August 18, 2020 – Unlimited Systems, a leading revenue cycle technology provider for the specialty healthcare industry, continues to be recognized as a Top Workplace in Cincinnati, while also earning a “Best in Show” designation for its standout employee benefits in 2020.

Annually, Unlimited Systems is evaluated across 15 categories based on employee responses to survey statements. The survey captures anonymous employee feedback on key drivers of organizational success such as communication, flexibility, benefits offerings, management practices, and new ideas.

“We’re honored to receive an award that speaks directly to our commitment to providing a positive work environment, engagement, and benefits for our employees,” said Peter Gockerman, Unlimited’s Director of Client Services. “The Top Workplaces Award truly reflects our dedication to employee satisfaction which translates directly to a high service level to our national customer base.”

Since its founding in 2003, Unlimited has grown to a team of over 130 professionals dedicated to helping oncology and other specialty healthcare clients achieve peak financial performance so they can allocate more time to patient care and outcomes.

“It goes without saying that our team members matter,” said Brian Gockerman, Managing Director for Unlimited Systems. “As a company we pride ourselves on investing in the health and well-being of our employees just as much as we invest in our business goals.”

About Unlimited Systems

Unlimited Systems is a software development company headquartered in Cincinnati, Ohio. Since 2003, they have focused on revenue cycle solutions for specialty healthcare. More than 3,200 oncology and other specialty care providers utilize Unlimited’s software to effectively drive their front office and revenue cycle operations. Unlimited Systems is committed to ensuring that specialty healthcare providers thrive in a dynamic reimbursement environment. The organization takes pride in knowing that their efforts directly support the care of millions of patients annually and improve the effectiveness of hundreds of cancer centers in particular across the nation.

Companies join forces to enhance the Oncology patient experience

ATLANTA – March 10, 2020 – Clearwave, an industry leader in patient self check-in technology, and Unlimited Systems, a leading revenue cycle application provider for specialty healthcare whose Oncology-specific workflow tools are the category leader for cancer centers, today announced a partnership to streamline and improve the experience of Oncology patients across the United States. The combination of Unlimited Systems’ extensive customer footprint with Clearwave’s modern self check-in systems will create a faster, more efficient registration and billing process for patients, staff, and physicians.

Patient wait times continue to increase at cancer centers nationwide. Multiple treatment modalities are consolidating under one roof resulting in higher facility volumes with longer wait times and greater demand for staff attention. Clearwave’s electronic patient self check-in systems have proven to save 20% of practices’ administrative hours and shorten patient wait times to an average of one minute or less for returning patients. Through its partnership with Unlimited Systems, Clearwave plans to expand its footprint and achieve these same results in the Oncology sector.

“Partnering with a practice management system focused on Oncology is key to our growth and, more importantly, our ability to offer patients the best experience possible,” said Mike Lamb, Chief Executive Officer at Clearwave. “Unlimited Systems is the best out there. By combining our skillsets, Clearwave will be able to help front-end staff handle increasing patient volume, while moving patients through their visits with ease.”

Unlimited Systems has spent more than 16 years focused within the Oncology sector. Over that time, growth in patient volume as a result of practice consolidation has restricted the ability to provide a customized experience for patients with different conditions – patients seeking cancer treatment often have differing needs than those seeking preventative care. The partnership with Clearwave aims to improve the experience for patients and medical professionals alike.

“Cancer patients often visit their Oncologist multiple times per month. Process delays create unnecessary stress for a person going through an incredibly difficult time,” said Brian Gockerman, President of Unlimited Systems. “We’re confident that our partnership with Clearwave will enable customers to reduce patient wait times and facilitate the flow of information from patients to physicians, which ultimately improves the overall quality of care.”

About Clearwave

Clearwave is the premiere self-service check-in solution for the medical industry. Clearwave enables fast, flexible and effective patient check-in experiences while improving practice economics and performance. For over 16 years, Clearwave has serviced healthcare practices with a comprehensive check-in solution, the patient check-in kiosk and Mobile Pre-Check™, to improve insurance verification workflows, increase revenue collections and improve data access. Clearwave is committed to improving the customer and patient experience and enables customers, partners, investors, and the community to achieve their goals. Clearwave is headquartered in Atlanta, GA and is backed by Frontier Growth. For more information on Clearwave, visit www.clearwaveinc.com.

About Unlimited Systems

Unlimited Systems is a software development company headquartered in Cincinnati, Ohio for the past 16 years focused on financial management solutions for specialty healthcare. More than 3,000 Oncology providers already utilize Unlimited’s software to effectively drive their front office and revenue cycle operations and better support patient care. Unlimited Systems is committed to ensuring that specialty healthcare providers thrive in a dynamic reimbursement environment. The organization takes pride in knowing that their efforts directly impact the lives of cancer patients and the effectiveness of cancer centers across the nation. Learn more about Unlimited Systems by visiting www.jameso348.sg-host.com.

WATERLOO, Iowa – Feb. 6, 2020 – Professional Office Services, Inc. (POS), a patient communication company helping healthcare providers collect patient owed balances, announced they are teaming up with Unlimited Technology Systems, LLC. The new partnership allows Unlimited Systems customers using the g4 Studio^TM platform to benefit from POS’s Oncology specific revenue cycle solutions. This integrated suite of electronic bill presentment payment technology will help improve revenue cycle performance, lower collection cost and improve the patient experience.

POS has developed an industry-leading technology to eliminate paper statements and improve the patient experience from appointment to payment. The innovative patient payment solutions include:

• Automated text and eStatement to help practices collect from patients sooner and reduce bad debt
• Seamless integration with Centricity/Virence system workflows
• Offers preferred patient payment methods; Auto Pay, Online Payments, Payment Plans, Future Pay, Card-on-File, and more
• Smart inserting for patient communication

“Over our fifteen-year tenure in the Oncology space, our passion has been to connect cancer centers to the premiere tech platforms on the market to streamline the management of patient and financial data. We are excited to announce our partnership with POS and extend the opportunity to leverage POS’ state of the art Electronic Bill Pay and Presentation platform to the Oncology space. POS has time and again displayed their aptitude and attention to the sensitivity that is patient financial responsibility, while still providing efficient bill reconciliation tools that benefit both the cancer center and patient,” said Brian Gockerman, CEO, Unlimited Systems.

“For the past 50 years, POS has offered industry-leading patient communication solutions to help healthcare practices remain strong and viable during the ever-changing healthcare landscape. With Unlimited Systems, we look forward to bringing ease, transparency and flexibility to the already sensitive space. Understanding your financial responsibilities in a clear and clean bill takes off unwanted anxiety,” said Matt Bigler, POS Senior Vice President of Sales.

POS’s electronic bill pay team will be working closely with Unlimited Systems customers and are available to guide them with options available. Contact POS to schedule a demo and learn more.

About Professional Office Services, Inc.

POS provides best practice solutions to help improve practice profitability through improved patient communication. Since 1970, POS has continued to adapt with the industry to provide the best electronic bill presentment technology. POS increases utilization with patient payments and allows patients to pay multiple ways – by text, online or mail. POS has five production facilities, located in Iowa, Minnesota, Pittsburgh, Florida and Utah. Products and services include print communication, digital messaging, online reputation management, marketing services and print collateral. Visit the POS website to learn more.

About Unlimited Technology Systems, LLC

Unlimited Systems is a software development company headquartered in Cincinnati, Ohio. For the past 16 years, they’ve focused on financial management solutions for specialty healthcare. More than 3,000 Oncology providers utilize Unlimited’s software to effectively drive their front office and revenue cycle operations. Unlimited Systems is committed to ensuring that specialty healthcare providers thrive in a dynamic reimbursement environment. The organization takes pride in knowing that their efforts directly impact the lives of cancer patients and the effectiveness of cancer centers across the nation. Visit the Unlimited website to learn more.

NASHVILLE, TN – JULY 31, 2019 – Relatient, Inc., an industry top-rated, SaaS-based patient engagement company announced a new partnership with Unlimited Technology Systems, LLC, a key revenue cycle application provider for specialty healthcare whose Oncology-specific workflow tools are the category leader for cancer centers. Through the new agreement, Unlimited Systems customers using its g4 Studio™ revenue cycle management platform can benefit from customized integration with Relatient’s automated patient engagement solutions to reduce no-shows, improve the patient experience, and increase practice productivity.

“For more than fifteen years, we have been connecting Oncologists with the best tech platforms available to run their cancer centers and effectively manage patient data. Today we’re excited to formally extend our integrated solution to include Relatient’s next generation patient engagement platform,” said Brian Gockerman, CEO, Unlimited Systems. “Our customers will benefit from Relatient’s track record of quickly impacting outcomes for patients and providers and enhancing the patient experience and revenue results.”

Relatient’s platform of solutions automates 16 different touch points along the outpatient journey including appointment reminders, surveys, two-way messaging, broadcast messaging, self-scheduling, waitlist outreach, and mobile registration. Built especially for enterprise organizations, Relatient powers patient communication across multiple locations and multiple specialties with 2-way chat, text, email, and voice technology.

“Unlimited Systems has been such a unique company to work with, given their specialty expertise and great relationship with their customers. We’re excited to formalize and expand what we’re doing together,” said Michele Perry, CEO, Relatient. “As a breast cancer survivor, these Oncology practices and their patients are close to my heart. I’ve been there, and I’m honored to join Unlimited Systems in improving the patient experience and provider communications.”

Relatient Patient Engagement Specialists are working closely with Unlimited Systems customers and are available to advise healthcare organizations of their patient engagement options. Contact Relatient to schedule a demo or learn more.

About Relatient 
Relatient is an industry-recognized and award-winning, SaaS-based patient engagement company that utilizes modern and mobile modalities to improve patient and provider communications. Relatient has engaged more than 25 million patients on behalf of U.S. providers, medical practices, hospitals, and health systems with a projected 120 million delivered messages in 2019. Relatient’s platform integrates with practice management and electronic health databases to drive operational efficiency, appointments and online reviews, reduce no-shows, speed patient payments, and improve patient satisfaction, all while supporting health and care quality initiatives. Visit Relatient.

About Unlimited Systems 
Unlimited Systems is software development company headquartered in Cincinnati, Ohio for the past sixteen years and focused on financial management solutions for specialty healthcare. More than 3,000 Oncology providers already utilize Unlimited’s software to effectively drive their front office and revenue cycle operations and better support patient care. Unlimited Systems is committed to ensuring that specialty healthcare providers thrive in a dynamic reimbursement environment. The organization takes pride in knowing that their efforts directly impact the lives of cancer patients and the effectiveness of cancer centers across the nation.