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Community Oncology · Myrtle Beach, South Carolina

58% Better Charge Lag and 52% Better Days to Pay

Coastal Cancer Center has cared for coastal South Carolina since 1982, across four locations in Horry and Georgetown counties. Its revenue cycle team describes a hands-on go-live, cloud access from anywhere, and measurable gains in how fast charges go out and payments come in.

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Client: Coastal Cancer Center

Watch Coastal Cancer Center tell the story in their own words.

“The Unlimited Systems team supported us as we were transitioning in Unlimited Financials by being there 100% whenever we needed them. Our project manager and trainer on our go live date stayed on the computer the whole day so anyone could hop on and ask a quick question.”
Renee Bernacchi, Accounts Receivable Coordinator, Coastal Cancer Center

The focus

A cancer center with in-house imaging, pharmacy, and infusion needs charges captured fast and a system that keeps up as it grows. The team also wanted access anywhere there's an internet connection, without depending on a server.

What Coastal Cancer Center reports

  • 58% improvement in charge lag.
  • 40% improvement in days to file.
  • 52% improvement in days to pay.
  • Collections are visible in real time.
  • Cloud access from anywhere, with no server to depend on.
“I have an amazing revenue cycle management team and they feel very supported by the decision to move forward with Unlimited Financials.”
Dr. Emily Touloukian, President, Coastal Cancer Center
“Since our migration to Unlimited Financials, we have seen a huge performance improvement. For example, we have seen a 58% improvement in our charge lag, a 40% improvement in our days to file, and a 52% improvement in our days to pay.”
Accounts Receivable Specialist, Coastal Cancer Center

Results across the platform

Across Unlimited Financials clients, as published in the Unlimited Financials brochure.

93%

First-pass clean claims rate

90%

Success rate for point-of-sale collections

35%

Reduction in staff workflow steps

10%

Boost in revenue through increased patient assistance awards

$45K+

Income gains per specialty provider per year

Smiling healthcare administrator in a glass-walled office

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