How We Work with PatientFocus
Unlimited Systems works with PatientFocus to extend patient-pay operations with coordinated outreach and service workflows after insurance has processed.
Partner Focus
Billing Outsourcing
The problem
After insurance pays, patient balances sit between the practice's billing team and a collection agency. Statements alone don't get paid, and staff don't have time to call every patient.
About PatientFocus
PatientFocus streamlines patient pay - managing post-insurance, pre-bad debt billing for healthcare providers nationwide. Our omnichannel solution seamlessly integrates statements, a payment portal, digital outreach (text and email), silent voicemail drops, and a domestic bilingual call center. We deliver a patient-friendly experience that drives payments while providing the flexibility your practice needs.
Where PatientFocus fits in your workflow
- 1
Pick up the balance after insurance
Post-insurance, pre-bad-debt balances move to PatientFocus for patient outreach.
- 2
Reach patients on every channel
Statements, text, email, silent voicemail drops, and a payment portal work together.
- 3
Answer the phone
A domestic, bilingual call center handles patient billing questions and payment plans on the practice's behalf.
What customers gain
- More consistent patient-pay follow-up
- A patient-friendly billing experience
- Better operational support before bad debt
Interested in becoming a partner?
If your organization delivers complementary technology, AI-driven solutions, or professional and advisory services, we’d welcome the opportunity to explore a partnership.
BECOME A PARTNERWe Love Hearing From Our Users
Using our product doesn't just mean quality software, but also access to a community to keep you connected to your peers and to your product team.
The system continues to grow with features as it should, with how healthcare changes. So, if you are looking for a company that is innovative and truly cares, I would recommend Unlimited Financials.
Unlimited Financials has been the easiest and best practice management system I have used. It is easy to navigate and do what I need to do.
We have been on Unlimited Financials for over three years and love it. Our claims are being processed faster and more efficiently, which means we are receiving payment more quickly.
Unlimited Financials has allowed us to extend our workforce in some areas due to the workflow efficiencies and given a better patient experience.
Knowledge of the patient's coverage has been a game changer. The ability to verify benefits before the patient comes in has saved us on time and denials, so there is no delay in treatment.
Using Unlimited Systems has allowed us to get a much better handle on our AR and claim management.
The system continues to grow with features as it should, with how healthcare changes. So, if you are looking for a company that is innovative and truly cares, I would recommend Unlimited Financials.
Unlimited Financials has been the easiest and best practice management system I have used. It is easy to navigate and do what I need to do.
We have been on Unlimited Financials for over three years and love it. Our claims are being processed faster and more efficiently, which means we are receiving payment more quickly.
Unlimited Financials has allowed us to extend our workforce in some areas due to the workflow efficiencies and given a better patient experience.
Knowledge of the patient's coverage has been a game changer. The ability to verify benefits before the patient comes in has saved us on time and denials, so there is no delay in treatment.
Using Unlimited Systems has allowed us to get a much better handle on our AR and claim management.