Premium Support Healthcare Practice Software
Software is only as good as the team behind it. Every Unlimited Systems client gets a dedicated account team, guided onboarding through go-live, and ongoing support from people who understand specialty billing rules, not a generic ticket queue.
What changes with Premium Support
Without it
Generic support queues
Tickets routed to general support reps who don't understand specialty billing rules take longer to resolve and often need escalation.
Onboarding left to the practice
Some vendors hand over a login and a manual; practices are left to figure out configuration and go-live on their own.
No relationship continuity
Without a dedicated account team, practices re-explain their setup every time they need help.
With Unlimited Systems
Dedicated account teams
Every client is paired with an account team that knows their configuration, specialties, and history, not a rotating queue.
Guided onboarding
Implementation specialists guide configuration, data migration, and parallel testing through go-live.
Specialty-aware support
Support staff understand specialty billing rules, modifiers, and payer nuances, so questions get real answers, not generic troubleshooting steps.
What you get on day one
Named account team
A consistent team that knows your practice's configuration and history handles your account.
Structured onboarding & go-live
Implementation specialists manage configuration, data migration, and parallel testing before cutover.
Responsive support SLAs
Defined response-time commitments ensure issues are addressed promptly.
Ongoing optimization reviews
Periodic reviews of denial trends, automation performance, and configuration help your setup keep improving.
Frequently asked questions
Will we have a dedicated account contact?
Yes. Every Unlimited Systems client is paired with a dedicated account team familiar with their configuration and specialty mix.
What does onboarding involve?
Implementation specialists guide your team through configuration, data migration, and parallel claims testing before go-live, with timelines scoped to your practice size and complexity.
Does support understand specialty billing rules?
Yes, support staff are trained on the specialty rule libraries (oncology, infusion, GI, and others) built into the platform, so questions about modifiers, denials, and workflows get specific answers.
More in Unlimited Systems Platform
Hear It From Our Clients
Specialty practices describe, in their own words, what changed after moving to Unlimited Systems.
Hematology and Oncology Associates of Northeastern PA
“As I look back at the transition, the support and the collaboration with the folks at Unlimited really helped make us feel at ease. We had a partner that really wanted us to be successful.”
- Michelle Leandri, CEO, Hematology and Oncology Associates of Northeastern PA
- Days in A/R shrank from 21 to 15, consistently.
- Charges go out the next day.
- Less manual work, more clean claims, and stronger cash flow.
We Love Hearing From Our Users
Client teams using this in their day-to-day revenue cycle.
The system continues to grow with features as it should, with how healthcare changes. So, if you are looking for a company that is innovative and truly cares, I would recommend Unlimited Financials.
Unlimited Financials has been the easiest and best practice management system I have used. It is easy to navigate and do what I need to do.
We have been on Unlimited Financials for over three years and love it. Our claims are being processed faster and more efficiently, which means we are receiving payment more quickly.
Unlimited Financials has allowed us to extend our workforce in some areas due to the workflow efficiencies and given a better patient experience.
Knowledge of the patient's coverage has been a game changer. The ability to verify benefits before the patient comes in has saved us on time and denials, so there is no delay in treatment.
Using Unlimited Systems has allowed us to get a much better handle on our AR and claim management.
The system continues to grow with features as it should, with how healthcare changes. So, if you are looking for a company that is innovative and truly cares, I would recommend Unlimited Financials.
Unlimited Financials has been the easiest and best practice management system I have used. It is easy to navigate and do what I need to do.
We have been on Unlimited Financials for over three years and love it. Our claims are being processed faster and more efficiently, which means we are receiving payment more quickly.
Unlimited Financials has allowed us to extend our workforce in some areas due to the workflow efficiencies and given a better patient experience.
Knowledge of the patient's coverage has been a game changer. The ability to verify benefits before the patient comes in has saved us on time and denials, so there is no delay in treatment.
Using Unlimited Systems has allowed us to get a much better handle on our AR and claim management.
GET STARTED
Talk to our team about onboarding and ongoing support
Walk through your exact workflows with an RCM expert who already knows your world.
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6,500+ specialty providers