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Telehealth PM & RCM Software

Telehealth Practice Management and RCM Billing, Built to Perform

Navigate telehealth modifiers, place-of-service codes, and payer-specific virtual care coverage rules. See why telehealth practices choose Unlimited Systems for practice management and RCM software.

Why Telehealth billing is different

Telehealth reimbursement remains one of the most volatile areas of medical billing, with payer rules on modifiers, place-of-service codes, and covered service lists shifting frequently across state lines and plan types. Practices delivering virtual care need software that applies the correct combination of modifier and POS code per payer, per visit type, and per patient location to avoid systemic denials.

A single virtual visit may need to be billed differently depending on whether it was delivered via live audio-video or audio-only, whether the patient was at home or a facility, and whether the payer requires modifier -95, -GT, or POS 02/10. Providers practicing across state lines face additional licensure-based billing restrictions that, if ignored, result in coverage denials regardless of clinical appropriateness.

Cost Savings Calculator
★★★★★4.8/5G2★★★★★5/5Gartner★★★★★5/5
6,500+ specialty providersSOC 2 certified
RCM software for Telehealth: physician conducting a telehealth video visit
Unlimited Financials analytics & reporting software interface
HOMESPECIALTIESMulti-SpecialtyTelehealth & Virtual Care RCM Software

Trusted Payer & EHR Integration Partners

Integration partner 1Integration partner 2Integration partner 3Integration partner 4Integration partner 5Integration partner 6Integration partner 7Integration partner 8Integration partner 9Integration partner 10

Designed Around How Your Telehealth Practice ACTUALLY Works

Our connected workflows are built to make you and your work easier to do and increase your revenue.

Visit-ready

Keep authorization and coverage aligned before the appointment is booked.

Claim-ready

Validate telehealth codes, modifiers, and documentation before submission.

Practice-ready

Give teams one view of denials, margin, and A/R priorities.

Hear It From Our Clients

Specialty practices describe, in their own words, what changed after moving to Unlimited Systems.

A specialty practice client of Unlimited Systems
Video testimonial
Dunmore, Pennsylvania
“As I look back at the transition, the support and the collaboration with the folks at Unlimited really helped make us feel at ease. We had a partner that really wanted us to be successful.”

- CEO

  • Days in A/R shrank from 21 to 15, consistently.
  • Charges go out the next day.
  • Less manual work, more clean claims, and stronger cash flow.
Read the full case study

Calculate Your RCM Revenue Leakage

Drag the sliders to estimate how much unrealized cash remains locked in your current specialty billing cycles before optimization.

Model your current claim volume

Adjust both inputs to match your practice.

1,500
200 claims15,000 claims
$250
$80 value$3,500 value

See your recovery estimate

Enter your work email to unlock your estimated annual recovery.

See Your Results ImmediatelyGoogle5/5Gartner5/5G24.8/5

One platform for every telehealth workflow

Eight connected capabilities, grouped around the way your practice works.

The Telehealth suite

Every part of the telehealth revenue cycle, in one system

Each module is configured for the codes, modifiers, and payer rules telehealth teams work with, not adapted from generic billing software.

Telehealth Patient Intake SoftwareConfirm the patient's originating site state and match it against the provider's active licensure before the visit.Telehealth Scheduling SoftwareSchedule audio-video, audio-only, and in-person hybrid visits with automatic modality flagging for billing.Telehealth Financial Clearance SoftwareCheck payer-specific telehealth coverage policies in real time before the visit is confirmed.Telehealth Charge Validation SoftwareAutomatically apply the correct telehealth modifier (-95/-GT) and place-of-service code (02/10) per payer rule.Telehealth Payment Posting SoftwareReconcile payments against payer-specific telehealth parity rates to flag underpayments.Telehealth AR Management SoftwareIdentify and group denials by modifier, POS, and licensure mismatch root causes for rapid correction.Telehealth Analytics SoftwareTrack visit volume, payer mix, and revenue per modality across audio-video and audio-only services.Telehealth Value-Based Care SoftwareDocument virtual visit outcomes for value-based contracts that include telehealth utilization metrics.
The cost of generic billing

You went into telehealth to treat patients, not to chase claims

These are the places telehealth practices most often lose revenue when their billing platform wasn’t built for the work. Unlimited Systems closes each one with rules configured for your specialty.

Review your workflow

Common telehealth revenue leaks

  • Inconsistent application of modifier -95 versus -GT and POS 02 versus 10 across different payers for the same visit type.
  • Denials for audio-only visits billed under codes that require audio-video capability per payer policy.
  • Claims rejected when the rendering provider's state licensure does not match the patient's physical location at time of service.
  • Loss of parity reimbursement when telehealth visits are inadvertently billed at reduced facility rates instead of payer-mandated parity rates.

Challenges we solve for telehealth

The work that generic platforms leave to your staff is the work telehealth margin actually turns on.

Modifier and POS Selection
Dynamic payer rule engine selects the correct modifier and POS combination per payer, plan, and visit modality automatically.
Audio-Only Visit Compliance
System cross-checks visit modality against each payer's current audio-only covered code list before submission.
Cross-State Licensure Tracking
Real-time licensure database checks patient originating site against active provider licenses before claims generation.
RCM software for Telehealth: physician conducting a telehealth video visit

Legacy software vs. Unlimited Systems

See why telehealth practices move off general-purpose billing platforms.

CRITERIA
LEGACY SYSTEM COMPROMISE
UNLIMITED SYSTEMS VALUE
Modifier and POS Selection
✕Static billing templates apply the same modifier and POS code regardless of payer, causing systemic denials.
✓Dynamic payer rule engine selects the correct modifier and POS combination per payer, plan, and visit modality automatically.
Audio-Only Visit Compliance
✕Audio-only visits are billed under standard E/M codes without verifying payer-specific audio-only eligibility.
✓System cross-checks visit modality against each payer's current audio-only covered code list before submission.
Cross-State Licensure Tracking
✕No mechanism exists to confirm provider licensure matches the patient's state at time of service.
✓Real-time licensure database checks patient originating site against active provider licenses before claims generation.
Still evaluating

Not Ready to Switch Yet? That's Exactly When to Start the Conversation.

You don't have to be actively replacing your current system to have a useful conversation with Unlimited Systems. Many specialty practices talk with us months before a contract renewal, system evaluation, or operational change so they can understand where revenue leakage, denial risk, prior authorization delays, and reporting gaps may already be showing up.

Get a DemoBenchmark Your Current Workflow

You don't have to wait until your contract is up to start evaluating your options. The best time to assess your revenue cycle technology is before renewal pressure begins. Unlimited Systems can help you understand where your current workflows may be creating avoidable denials, manual work, charge capture gaps, or reporting limitations, so you're better prepared for renewal, replacement, or future planning.

Less billing work between the visit and payment

Specialty rules and connected data keep your team focused on the exceptions that need judgment.

Verify before the visit

Coverage and authorization stay tied to the order.

Validate specialty charges

Code, unit, and modifier checks happen before filing.

Work the right accounts

Denials and A/R are ranked by value and filing risk.

Care team in scrubs walking through a clinic corridor
35%less manual workflow time
One platform

The rest of the platform your telehealth practice runs on

The same connected system handles the operational work that sits either side of billing.

Patient Intake

Digital intake, eligibility, and demographic capture before the visit.

Explore Patient Intake

Patient Scheduling

Smart calendars and resource scheduling across providers and locations.

Explore Patient Scheduling

Financial Clearance

Automated eligibility checks and prior authorization management.

Explore Financial Clearance

Charge Validation

Pre-claim scrubbing for coding, modifiers, and compliance accuracy.

Explore Charge Validation
Built for telehealth

Follow one telehealth patient from intake to payment

Eight stages, one record. Nothing is rekeyed between systems, so a detail captured at the front desk is still there when the claim goes out, and when the remittance comes back.

Walk the workflow with us
  1. 1Patient Intake for telehealthDigital intake and demographic capture built around telehealth visit types.
  2. 2Patient Scheduling for telehealthCalendars and resources that reflect how telehealth appointments actually run.
  3. 3Financial Clearance for telehealthEligibility and prior authorization resolved before the patient arrives.
  4. 4Charge Validation for telehealthSpecialty scrubbing on codes and modifiers before the claim leaves the building.
  5. 5Payment Posting for telehealthERA and EOB posting reconciled automatically against what was billed.
  6. 6AR Management for telehealthWorklists ranked by dollar value, aging, and timely-filing deadline.
  7. 7Healthcare Analytics for telehealthLive visibility into denials, yield, and performance by provider and procedure.
  8. 8Value-Based Care for telehealthQuality measures and episode costs tracked under alternative payment models.

Part of Multi-Specialty

Telehealth within Multi-Specialty

Explore Multi-Specialty RCM software

Related Multi-Specialty sub-specialties

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Frequently asked questions

Our payer rule engine maintains current modifier requirements per payer, automatically applying -95 for commercial payers following CPT guidance and -GT where Medicaid or specific commercial plans still require it, eliminating manual lookup for each claim.

New to revenue cycle terminology? Browse our healthcare RCM & billing glossary.

We Love Hearing From Our Users

Practices like yours, on what changed after moving to Unlimited Financials.

EXPLORE PRODUCTSGET A DEMO
★★★★★4.8/5G2
★★★★★5/5Gartner
“

The system continues to grow with features as it should, with how healthcare changes. So, if you are looking for a company that is innovative and truly cares, I would recommend Unlimited Financials.

Ernelita Dacumos
Billing Manager, SHOM
“

Unlimited Financials has been the easiest and best practice management system I have used. It is easy to navigate and do what I need to do.

Melissa Shook
Medical Biller, SHOM
“

We have been on Unlimited Financials for over three years and love it. Our claims are being processed faster and more efficiently, which means we are receiving payment more quickly.

Renee Bernacchi
Accounts Receivable Coordinator, COAS
“

Unlimited Financials has allowed us to extend our workforce in some areas due to the workflow efficiencies and given a better patient experience.

Mel Davies
CFO, Oregon Oncology Specialists
“

Knowledge of the patient's coverage has been a game changer. The ability to verify benefits before the patient comes in has saved us on time and denials, so there is no delay in treatment.

Alisha Haslem
Patient Advocate Manager, Utah Cancer Specialists
“

Using Unlimited Systems has allowed us to get a much better handle on our AR and claim management.

Erin Wilcher
Executive Director, Commonwealth Cancer Center

Don't Love Your Current RCM Software Provider?

That's putting it nicely based on what we hear every day.

A support line that never picks up. An overseas call center that's never heard of your account. Errors nobody catches until the denial shows up. We're Midwest-based, not offshore, and the team that answers already knows your account. Practices that switch tend to wish they'd done it sooner.

  • Located in Cincinnati, Ohio — no offshore call centers
  • Founded by healthcare leaders, not tech-bros
  • Industry leaders in innovation, technology, and automation
See Why Practices SwitchMeet Our Support Team
Unlimited Systems team members laughing together while reviewing work on a laptop at the EMERGE Employee Summit

GET STARTED

Optimize Your Specialty Revenue Cycle

Connect with a specialized Telehealth RCM expert for a personal workflow walkthrough, and see where your current setup is creating avoidable revenue risk.

Request Demo
★★★★★4.8/5G2★★★★★5/5Gartner★★★★★5/5
6,500+ specialty providersSOC 2 certified