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Chronic Care PM & RCM Software

The Leading Practice Management and RCM Billing Software for Chronic Care

Automate time-based CCM and RPM billing cycles, care plan documentation, and monthly recurring claims. See why chronic care practices choose Unlimited Systems for practice management and RCM software.

Why Chronic Care billing is different

Chronic Care Management and Remote Patient Monitoring programs generate meaningful recurring revenue, but only when staff time is meticulously tracked, care plans are updated, and monthly billing thresholds are met for every enrolled patient. Manual time logs in spreadsheets cause programs to under-bill or, worse, bill without sufficient documentation to survive an audit. Unlimited Systems automates the entire monthly CCM and RPM billing cycle so practices can scale these programs without scaling administrative headcount.

CCM requires at least 20 minutes of non-face-to-face care coordination time per calendar month documented against a comprehensive care plan, with additional time captured in 20-minute increments under add-on codes. RPM requires devices to transmit at least 16 days of readings in a 30-day period before the monitoring code can be billed, alongside separate time-based codes for data review and patient communication. Missing any threshold by even a few minutes or a single day of device readings makes the entire month's claim non-compliant.

★★★★★4.8/5G2★★★★★5/5Gartner★★★★★5/5
6,500+ specialty providersSOC 2 certified
RCM software for Chronic Care: care manager nurse on a headset reviewing a care plan on a tablet
Unlimited Financials analytics & reporting software interface
HOMESPECIALTIESMulti-SpecialtyChronic Care Management (CCM) RCM Software

Trusted Payer & EHR Integration Partners

Integration partner 1Integration partner 2Integration partner 3Integration partner 4Integration partner 5Integration partner 6Integration partner 7Integration partner 8Integration partner 9Integration partner 10

Designed Around How Your Chronic Care Practice ACTUALLY Works

Our connected workflows are built to make you and your work easier to do and increase your revenue.

Visit-ready

Keep authorization and coverage aligned before the appointment is booked.

Claim-ready

Validate chronic care codes, modifiers, and documentation before submission.

Practice-ready

Give teams one view of denials, margin, and A/R priorities.

Hear It From Our Clients

Specialty practices describe, in their own words, what changed after moving to Unlimited Systems.

A specialty practice client of Unlimited Systems
Video testimonial
Dunmore, Pennsylvania
“As I look back at the transition, the support and the collaboration with the folks at Unlimited really helped make us feel at ease. We had a partner that really wanted us to be successful.”

- CEO

  • Days in A/R shrank from 21 to 15, consistently.
  • Charges go out the next day.
  • Less manual work, more clean claims, and stronger cash flow.
Read the full case study

Calculate Your RCM Revenue Leakage

Drag the sliders to estimate how much unrealized cash remains locked in your current specialty billing cycles before optimization.

Model your current claim volume

Adjust both inputs to match your practice.

1,500
200 claims15,000 claims
$250
$80 value$3,500 value

See your recovery estimate

Enter your work email to unlock your estimated annual recovery.

See Your Results ImmediatelyGoogle5/5Gartner5/5G24.8/5

One platform for every chronic care workflow

Eight connected capabilities, grouped around the way your practice works.

The cost of generic billing

You went into chronic care to treat patients, not to chase claims

These are the places chronic care practices most often lose revenue when their billing platform wasn’t built for the work. Unlimited Systems closes each one with rules configured for your specialty.

Review your workflow

Common chronic care revenue leaks

  • Failure to reach the 20-minute monthly time threshold for CPT 99490, resulting in unbilled or improperly billed months.
  • RPM device data falling short of the required 16-day transmission minimum within the 30-day billing period.
  • Care plans not updated or accessible to all care team members, jeopardizing CCM eligibility during audits.
  • Overlapping CCM and TCM or behavioral health integration billing in the same month creating compliance conflicts.

Challenges we solve for chronic care

The work that generic platforms leave to your staff is the work chronic care margin actually turns on.

Time Tracking Accuracy
Built-in time tracker logs each interaction with timestamp, staff member, and activity description tied directly to the claim.
RPM Transmission Compliance
Real-time device data integration automatically confirms transmission day counts before allowing the claim to generate.
Recurring Billing Cycles
Automated monthly cycle engine regenerates claims for the entire enrolled panel once thresholds are verified.
RCM software for Chronic Care: care manager nurse on a headset reviewing a care plan on a tablet

Legacy software vs. Unlimited Systems

See why chronic care practices move off general-purpose billing platforms.

CRITERIA
LEGACY SYSTEM COMPROMISE
UNLIMITED SYSTEMS VALUE
Time Tracking Accuracy
✕Staff log care coordination minutes manually in disconnected spreadsheets, with no audit trail tying time to specific activities.
✓Built-in time tracker logs each interaction with timestamp, staff member, and activity description tied directly to the claim.
RPM Transmission Compliance
✕Practices bill RPM monitoring codes without verifying the 16-day device data requirement was actually met.
✓Real-time device data integration automatically confirms transmission day counts before allowing the claim to generate.
Recurring Billing Cycles
✕Each month's CCM claims must be manually re-created from scratch, leading to missed billing for enrolled patients.
✓Automated monthly cycle engine regenerates claims for the entire enrolled panel once thresholds are verified.
Still evaluating

Not Ready to Switch Yet? That's Exactly When to Start the Conversation.

You don't have to be actively replacing your current system to have a useful conversation with Unlimited Systems. Many specialty practices talk with us months before a contract renewal, system evaluation, or operational change so they can understand where revenue leakage, denial risk, prior authorization delays, and reporting gaps may already be showing up.

You don't have to wait until your contract is up to start evaluating your options. The best time to assess your revenue cycle technology is before renewal pressure begins. Unlimited Systems can help you understand where your current workflows may be creating avoidable denials, manual work, charge capture gaps, or reporting limitations, so you're better prepared for renewal, replacement, or future planning.

Less billing work between the visit and payment

Specialty rules and connected data keep your team focused on the exceptions that need judgment.

Verify before the visit

Coverage and authorization stay tied to the order.

Validate specialty charges

Code, unit, and modifier checks happen before filing.

Work the right accounts

Denials and A/R are ranked by value and filing risk.

Care team in scrubs walking through a clinic corridor
35%less manual workflow time
One platform

The rest of the platform your chronic care practice runs on

The same connected system handles the operational work that sits either side of billing.

Patient Intake

Digital intake, eligibility, and demographic capture before the visit.

Explore Patient Intake

Patient Scheduling

Smart calendars and resource scheduling across providers and locations.

Explore Patient Scheduling

Financial Clearance

Automated eligibility checks and prior authorization management.

Explore Financial Clearance

Charge Validation

Pre-claim scrubbing for coding, modifiers, and compliance accuracy.

Explore Charge Validation

Part of Multi-Specialty

Chronic Care within Multi-Specialty

Explore Multi-Specialty RCM software

Related Multi-Specialty sub-specialties

Frequently asked questions

Every care coordination activity is logged with start and stop times by the staff member performing it, automatically accumulating toward the 20-minute threshold for 99490 and the additional 20-minute increments for add-on codes 99439 and 99487, with a running total visible throughout the month.

New to revenue cycle terminology? Browse our healthcare RCM & billing glossary.

We Love Hearing From Our Users

Practices like yours, on what changed after moving to Unlimited Financials.

★★★★★4.8/5G2
★★★★★5/5Gartner
“

The system continues to grow with features as it should, with how healthcare changes. So, if you are looking for a company that is innovative and truly cares, I would recommend Unlimited Financials.

Ernelita Dacumos
Billing Manager, SHOM
“

Unlimited Financials has been the easiest and best practice management system I have used. It is easy to navigate and do what I need to do.

Melissa Shook
Medical Biller, SHOM
“

We have been on Unlimited Financials for over three years and love it. Our claims are being processed faster and more efficiently, which means we are receiving payment more quickly.

Renee Bernacchi
Accounts Receivable Coordinator, COAS
“

Unlimited Financials has allowed us to extend our workforce in some areas due to the workflow efficiencies and given a better patient experience.

Mel Davies
CFO, Oregon Oncology Specialists
“

Knowledge of the patient's coverage has been a game changer. The ability to verify benefits before the patient comes in has saved us on time and denials, so there is no delay in treatment.

Alisha Haslem
Patient Advocate Manager, Utah Cancer Specialists
“

Using Unlimited Systems has allowed us to get a much better handle on our AR and claim management.

Erin Wilcher
Executive Director, Commonwealth Cancer Center

Don't Love Your Current RCM Software Provider?

That's putting it nicely based on what we hear every day.

A support line that never picks up. An overseas call center that's never heard of your account. Errors nobody catches until the denial shows up. We're Midwest-based, not offshore, and the team that answers already knows your account. Practices that switch tend to wish they'd done it sooner.

  • Located in Cincinnati, Ohio — no offshore call centers
  • Founded by healthcare leaders, not tech-bros
  • Industry leaders in innovation, technology, and automation
Unlimited Systems team members laughing together while reviewing work on a laptop at the EMERGE Employee Summit

GET STARTED

Optimize Your Specialty Revenue Cycle

Connect with a specialized Chronic Care RCM expert for a personal workflow walkthrough, and see where your current setup is creating avoidable revenue risk.

★★★★★4.8/5G2★★★★★5/5Gartner★★★★★5/5
6,500+ specialty providersSOC 2 certified